B2B eCommerce Insights
Practical guidance for B2B commerce teams looking to deliver leading trade portals with support for customer-specific pricing, accounts-based purchasing, and B2B workflows.
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When Your ERP Integration Fails: How to Prevent Lost Orders, Incorrect Prices and Stock Errors
Read insight: When Your ERP Integration Fails: How to Prevent Lost Orders, Incorrect Prices and Stock ErrorsThe website accepts an order, the customer receives a confirmation, and the warehouse never sees it. Or a trade buyer signs in to find yesterday’s price while the sales team…
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B2B Ordering: Extend Your Existing Website or Build a Separate Portal?
Read insight: B2B Ordering: Extend Your Existing Website or Build a Separate Portal?Your wholesale customers want to order online. Your business already has a website. Should you add trade ordering to that site, or create a dedicated B2B portal? For manufacturers, distributors…
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Why Your B2B Customers Still Order by Phone and How to Move Them Online
Read insight: Why Your B2B Customers Still Order by Phone and How to Move Them OnlineYour B2B eCommerce portal is live. Customers can browse products, check their account pricing and place orders whenever they need to. Yet the phones keep ringing, purchase orders arrive by…
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How Much Does B2B eCommerce Cost? A Guide to Platforms, ERP Integration and Implementation
Read insight: How Much Does B2B eCommerce Cost? A Guide to Platforms, ERP Integration and ImplementationFor wholesalers, manufacturers and distributors, the cost of B2B ecommerce extends beyond building a website. Your investment needs to cover the way customers buy, the systems that manage your business…
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Order tracking: keeping customers informed after checkout
Read insight: Order tracking: keeping customers informed after checkoutA customer completes a purchase, receives an order confirmation and starts looking forward to delivery. For the merchant, the work shifts to processing, fulfilment and dispatch. For the customer, a…
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Inventory Accuracy: Connecting your Online Store, Warehouse and ERP
Read insight: Inventory Accuracy: Connecting your Online Store, Warehouse and ERPA customer places an order for a product marked “in stock.” Payment is accepted, confirmation arrives and the customer expects delivery within the advertised timeframe. Then the warehouse discovers that…
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B2B eCommerce Pricing: Connecting contracts, customer price groups and your ERP
Read insight: B2B eCommerce Pricing: Connecting contracts, customer price groups and your ERPFor B2B merchants, the price displayed online is part of a commercial relationship that may have taken years to establish. A trade customer might receive a standard discount across most…
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How to choose a B2B eCommerce agency: 7 questions to ask before you commit
Read insight: How to choose a B2B eCommerce agency: 7 questions to ask before you commitChoosing a B2B ecommerce agency means finding a team that understands your products, your operations and the way your customers buy. For wholesalers, manufacturers and distributors, an online store may…
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B2B eCommerce Trends: How AI Is Changing Online Buying
Read insight: B2B eCommerce Trends: How AI Is Changing Online BuyingB2B eCommerce is entering another major period of change. Over the past decade, wholesalers, manufacturers and distributors have focused on moving customers away from telephone calls, emails and manually processed…
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How Much Does a B2B eCommerce Portal Cost in Australia?
Read insight: How Much Does a B2B eCommerce Portal Cost in Australia?A modern B2B eCommerce portal can transform how a wholesaler, manufacturer or distributor serves its customers. It can reduce manual order entry, provide 24-hour account access, improve pricing accuracy and…
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B2B eCommerce for Sports Brands, Wholesalers and Distributors
Read insight: B2B eCommerce for Sports Brands, Wholesalers and DistributorsThe sporting goods industry has traditionally relied on sales representatives, emailed spreadsheets, PDF catalogues and phone-based ordering to manage wholesale customers. While these processes may work for a small customer…
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How to Scale Online B2B Revenue
Read insight: How to Scale Online B2B RevenueFor many B2B companies, generating online revenue is no longer the difficult part. The real challenge is scaling it. A business may attract website traffic, produce leads and close occasional…
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Choosing an eCommerce Platform for Workwear, Safety & Uniform Suppliers
Read insight: Choosing an eCommerce Platform for Workwear, Safety & Uniform SuppliersWorkwear, safety and uniform suppliers operate in one of the most specialised areas of eCommerce. While customers expect the convenience of online ordering, businesses behind the scenes must manage complex…
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Choosing an eCommerce Platform for Electrical Wholesalers
Read insight: Choosing an eCommerce Platform for Electrical WholesalersElectrical wholesalers operate in one of the most demanding areas of eCommerce. Product catalogues often contain hundreds of thousands of SKUs, customers expect account-specific pricing, and contractors need to locate…
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The Complete Guide to Automotive eCommerce
Read insight: The Complete Guide to Automotive eCommerceSelling automotive parts online presents challenges that simply do not exist in most other forms of eCommerce. A customer buying a pair of shoes generally needs to choose a size…
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How AI Is Changing B2B Buying (And What Your eCommerce Platform Needs to Do About It)
Read insight: How AI Is Changing B2B Buying (And What Your eCommerce Platform Needs to Do About It)For the past two decades, B2B eCommerce has largely been about one thing: making it easier for existing customers to place orders online. The priorities were straightforward. Integrate with the…
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The Biggest Mistakes Manufacturers Make When Building a B2B eCommerce Portal
Read insight: The Biggest Mistakes Manufacturers Make When Building a B2B eCommerce PortalFor many manufacturers, investing in a B2B eCommerce portal represents one of the most significant digital transformation projects they’ll undertake. Done well, a modern B2B portal can streamline operations, improve…
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Commerce Vision vs Shopify Plus: Which Platform Is Right for Your Wholesale Businesses?
Read insight: Commerce Vision vs Shopify Plus: Which Platform Is Right for Your Wholesale Businesses?For many Australian wholesalers and manufacturers, Commerce Vision has been a trusted B2B eCommerce platform for many years. It offers deep trade functionality and has powered online ordering for businesses…

















