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eCommerce Insights
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B2B Quotes Online: When Customers Need More Than an ‘Add to Cart’ Button
Read insight: B2B Quotes Online: When Customers Need More Than an ‘Add to Cart’ ButtonA trade customer can find the right products online and still need help placing the order. The quantity may justify a negotiated price, the delivery needs may be unusual, or…
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When Your ERP Integration Fails: How to Prevent Lost Orders, Incorrect Prices and Stock Errors
Read insight: When Your ERP Integration Fails: How to Prevent Lost Orders, Incorrect Prices and Stock ErrorsThe website accepts an order, the customer receives a confirmation, and the warehouse never sees it. Or a trade buyer signs in to find yesterday’s price while the sales team…
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Selling into New Zealand: Extend Your Australian Store or Build a Separate Site?
Read insight: Selling into New Zealand: Extend Your Australian Store or Build a Separate Site?Should an Australian business extend its existing online store into New Zealand or launch a separate site? Compare the operating models, customer experience, fulfilment and integration requirements.
What’s your next eCommerce challenge?
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How to Integrate Apparel21 with Shopify: The Complete Guide
Read insight: How to Integrate Apparel21 with Shopify: The Complete GuideFashion retailers and wholesalers increasingly expect their ERP and eCommerce platform to work together seamlessly. Customers want accurate stock availability, up-to-date pricing, fast order fulfilment and a consistent buying experience…
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How to Calculate the Total Cost of Ownership (TCO) of an eCommerce Platform
Read insight: How to Calculate the Total Cost of Ownership (TCO) of an eCommerce PlatformWhen businesses evaluate a new eCommerce platform, the conversation often begins with implementation costs or software licence fees. While these are important, they only represent a small part of the…
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Enterprise eCommerce Platform Requirements: The Complete Buyer’s Checklist
Read insight: Enterprise eCommerce Platform Requirements: The Complete Buyer’s ChecklistChoosing an enterprise eCommerce platform is one of the most significant technology decisions a retailer, wholesaler or manufacturer will make. The right platform becomes the foundation of your digital business…
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How to Choose the Right eCommerce Platform for Your ERP
Read insight: How to Choose the Right eCommerce Platform for Your ERPSelecting an eCommerce platform is no longer just a marketing decision. For most established retailers, wholesalers and manufacturers, the ERP system already manages the core of the business, including inventory,…
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How to Get Your Products Found in AI Search
Read insight: How to Get Your Products Found in AI SearchTraditional search engine optimisation (SEO) is no longer the only way customers discover products online. Increasingly, shoppers are asking questions directly to AI-powered search platforms like ChatGPT, Google AI Overviews,…
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How to Integrate SAP Business One with Shopify: The Complete Guide
Read insight: How to Integrate SAP Business One with Shopify: The Complete GuideEnterprise retailers, wholesalers and manufacturers increasingly expect their eCommerce platform to operate as a seamless extension of their ERP. If your business uses SAP Business One, integrating it with Shopify…