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eCommerce Insights
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When Your ERP Integration Fails: How to Prevent Lost Orders, Incorrect Prices and Stock Errors
Read insight: When Your ERP Integration Fails: How to Prevent Lost Orders, Incorrect Prices and Stock ErrorsThe website accepts an order, the customer receives a confirmation, and the warehouse never sees it. Or a trade buyer signs in to find yesterday’s price while the sales team…
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Selling into New Zealand: Extend Your Australian Store or Build a Separate Site?
Read insight: Selling into New Zealand: Extend Your Australian Store or Build a Separate Site?Should an Australian business extend its existing online store into New Zealand or launch a separate site? Compare the operating models, customer experience, fulfilment and integration requirements.
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B2B Ordering: Extend Your Existing Website or Build a Separate Portal?
Read insight: B2B Ordering: Extend Your Existing Website or Build a Separate Portal?Your wholesale customers want to order online. Your business already has a website. Should you add trade ordering to that site, or create a dedicated B2B portal? For manufacturers, distributors…
What’s your next eCommerce challenge?
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Last-Minute Black Friday Optimisations: 10 Changes You Can Make This Week
Read insight: Last-Minute Black Friday Optimisations: 10 Changes You Can Make This WeekWith Black Friday approaching, there’s still time to improve your store’s shopping experience. The best place to start is the journey customers will take from your campaign to checkout. Can…
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How to Turn Around a Struggling eCommerce Store
Read insight: How to Turn Around a Struggling eCommerce StoreA struggling eCommerce store is rarely a lost cause. In many cases, the business has strong products, loyal customers and a recognisable brand. The underlying opportunity is still there. What…
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The Ultimate eCommerce Strategy for Pet Retailers
Read insight: The Ultimate eCommerce Strategy for Pet RetailersPet retail is uniquely suited to eCommerce. Customers frequently purchase the same food, litter, medication, treats and care products. Many households own more than one pet, creating multiple recurring needs.…
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B2B eCommerce for Sports Brands, Wholesalers and Distributors
Read insight: B2B eCommerce for Sports Brands, Wholesalers and DistributorsThe sporting goods industry has traditionally relied on sales representatives, emailed spreadsheets, PDF catalogues and phone-based ordering to manage wholesale customers. While these processes may work for a small customer…
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Why Your eCommerce Project Failed
Read insight: Why Your eCommerce Project FailedAn eCommerce project rarely fails because of one bad design decision or a single technical mistake. More often, failure begins much earlier. The project starts without enough discovery, success is…
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How to Use AI in eCommerce to Increase Online Sales
Read insight: How to Use AI in eCommerce to Increase Online SalesArtificial intelligence is quickly changing how customers discover products, compare their options and decide what to buy. For eCommerce businesses, the opportunity is much larger than using AI to write…